Terms of Service

Effective May 23, 2026

These Terms of Service ("Terms") are a legal agreement between you and Goose Tech LLC, a Florida limited liability company that operates the ZAAR service ("ZAAR," "we," "us," or "our"). They govern your access to and use of the ZAAR websites at getzaar.com and zaar.app and the related services we provide (collectively, the "Service").

By creating an account, by clicking a button indicating acceptance, or by otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

IMPORTANT. Section 19 ("Dispute resolution; binding individual arbitration") contains a binding arbitration agreement and class-action waiver that affect your legal rights. Please read it carefully. You may opt out within 30 days of first accepting these Terms.

1. Acceptance of these Terms

You are entering into these Terms with Goose Tech LLC. If you are accepting these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and the organization.

2. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and 17, you may only use the Service with the consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf. The Service is not available to anyone previously suspended or removed from it, or where prohibited by applicable law. By using the Service, you represent that you meet these requirements.

3. Your account

You are responsible for the information you provide when registering and for keeping it accurate and current. You are responsible for safeguarding your password or other credentials and for all activity that occurs under your account. Notify us promptly at contact@zaar.app if you suspect any unauthorized use.

You may have only one personal account at a time. You may not transfer your account, allow another person to use it, or impersonate another person.

Auto-created accounts. If you start a deal as an initiator and do not already have a ZAAR account, the Service may create a confirmed account tied to the email address you provided so that you can access the deal through a one-time sign-in link. Because the start-a-deal form on a public profile accepts any email address, it is possible for an account to be created from an email address that does not belong to the person who submitted the form. You become bound by these Terms only when you affirmatively access the account (for example, by clicking the link in the email and using the Service). If you receive a ZAAR email about an account or deal you did not initiate, you may ignore the email or contact contact@zaar.app to have the account deleted.

4. License to use the Service

Subject to your compliance with these Terms, ZAAR grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial purposes, or for the internal business purposes of a collectibles trading practice you operate. All rights not expressly granted are reserved.

5. Our intellectual property

The Service, including all software, code, design, graphics, text, logos, marks, and other content provided by ZAAR (excluding User Content as defined below), is owned by or licensed to Goose Tech LLC and is protected by intellectual property laws. "ZAAR" and related logos are trademarks of Goose Tech LLC. These Terms do not grant you any right to use our trademarks, trade names, or brand without our prior written consent.

6. Your Content

"User Content" means any content you submit to or through the Service, including profile details, photos, links, collectible categories, deal terms, deal messages and attachments, reviews, and any communications with us.

You retain ownership of your User Content. You grant ZAAR a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to host, store, reproduce, modify (for example, to resize images or generate previews), create derivative works of, communicate, publish, publicly perform, publicly display, and distribute your User Content for the limited purposes of operating, providing, securing, and improving the Service, in any media now known or later developed. For publicly-visible User Content (such as your public profile, social links, reviews, and your username), this license includes the right to make that content available to other users and the general public through the Service.

You represent and warrant that (a) you own or have all necessary rights to your User Content, (b) your User Content and our use of it under these Terms will not infringe or violate the rights of any third party or any law, and (c) your User Content is accurate and not misleading.

We may, but are not obligated to, review, screen, or moderate User Content. We may remove or refuse to display any User Content at our discretion, without notice, if we believe it violates these Terms or could create risk for ZAAR or its users.

7. Acceptable use

You agree not to, and not to attempt to or assist anyone else to:

use the Service for any unlawful, fraudulent, or deceptive purpose;
post or transmit content that is illegal, infringing, defamatory, obscene, hateful, threatening, harassing, or otherwise objectionable;
impersonate any person or entity, misrepresent your affiliation with a person or entity, or misrepresent the authenticity, condition, grade, or provenance of any item involved in a deal;
engage in extortion, blackmail, "review-bombing," coordinated review manipulation, or any conduct designed to coerce another user;
collect, harvest, scrape, or store personal information from the Service except as necessary to participate in your own deals;
access the Service through automated means (including bots, scripts, crawlers, or scrapers) other than through publicly-documented APIs we may provide;
reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying ideas of the Service, except as expressly permitted by applicable law;
probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures;
interfere with, disrupt, or place an unreasonable load on the Service, its servers, or networks;
introduce viruses, worms, malware, or other harmful code into the Service;
use the Service to send unsolicited communications, chain letters, or spam;
frame, mirror, or otherwise create derivative versions of the Service; or
use the Service to engage in any activity that violates these Terms or applicable law.

8. Prohibited content and items

You may not use the Service to offer, advertise, request, or transact in any of the following:

counterfeit, replica, fake, reproduced, or reprinted items misrepresented as authentic, or items with altered, removed, or fraudulent authentication labels;
stolen goods, items obtained through fraud, or items you do not have the legal right to sell or transfer;
items that infringe the intellectual-property rights of any third party;
firearms, ammunition, weapons, explosives, or related parts;
alcohol, tobacco, vaping or e-cigarette products, cannabis or cannabis-derived products, controlled substances, prescription drugs, or drug paraphernalia;
hazardous materials, including hazardous chemicals and dangerous biological materials;
live animals or human remains;
adult or sexually-explicit content;
content that promotes hatred, violence, terrorism, or discrimination on the basis of any protected characteristic;
items recalled by the manufacturer or by a government authority; or
any item that is illegal to sell, ship, or possess in your jurisdiction or in the counterparty's jurisdiction.

You are solely responsible for ensuring that any item you describe, offer, or request through the Service may lawfully be sold, transferred, shipped, and possessed by the parties involved.

9. Deals between users

ZAAR provides tools to help collectors organize, document, and communicate about deals. ZAAR is not a marketplace, broker, payment processor, escrow, financial institution, money transmitter, or shipping carrier, and ZAAR is not a party to any deal between users.

For every deal:

you are solely responsible for evaluating the other party, the item, the terms, and the deal as a whole;
you and the other party are solely responsible for agreeing on terms, completing payment, completing delivery, and resolving any dispute that arises;
all payments occur off-platform through services chosen by the participants (such as Venmo, Cash App, PayPal, Zelle, or in-person cash or card), each of which has its own terms and privacy policy;
you are responsible for all taxes (including sales, use, income, and value-added taxes), shipping charges, customs duties, and other costs associated with any deal;
you are responsible for any returns, refunds, replacements, or other post-deal remedies, and ZAAR has no obligation to mediate, arbitrate, or compensate for them;
ZAAR does not guarantee that any deal will be completed, that any counterparty will perform, that any item will conform to your expectations, that any payment will be received, or that any shipment will arrive.

No authentication or grading guarantee. ZAAR does not authenticate, grade, appraise, inspect, or verify the authenticity, grading accuracy, condition, provenance, legality, or value of any collectible offered, requested, or transacted through the Service. Any descriptions, grades, photos, or representations are provided by users, not by ZAAR.

Assumption of risk. You acknowledge that collectibles transactions carry inherent risk, including the risk of fraud, counterfeit or misrepresented items, undisclosed damage or restoration, grading or valuation disputes, shipping delays or loss, payment reversal or chargeback, and disputes over returns. You agree to assume these risks when you choose to participate in a deal through the Service.

You release ZAAR (including our officers, directors, employees, contractors, and agents) from any and all claims, demands, damages, and liabilities of every kind arising out of or relating to any deal between users, including disputes over authenticity, condition, payment, delivery, taxes, returns, or any other deal terms. If you are a California resident, you expressly waive California Civil Code § 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

10. Reviews

Reviews are intended to reflect honest, first-hand deal experiences. You agree that any review you submit will be truthful, accurate, based on an actual interaction with the user being reviewed, and will not be used to coerce or extort the other party. We may remove any review that we believe, in our discretion, violates these Terms or our community guidelines, or that is the subject of a credible legal complaint.

11. Communications

By creating an account, you consent to receive transactional communications from us related to your account and deals, including emails about deal creation, new messages, accepted terms, completion confirmations, password resets, and one-time sign-in links. These communications are part of the Service and you cannot opt out of them while maintaining an active account. We may also send you administrative messages such as policy updates and security notifications.

If you join our marketing waitlist or otherwise opt in to marketing communications, you can unsubscribe at any time using the link in any marketing email or by contacting contact@zaar.app.

12. Third-party services

The Service interoperates with third-party services that are not provided by ZAAR, including Google Sign-In, Vercel hosting and analytics, Supabase database and storage, Resend email delivery, and external payment apps such as Venmo, Cash App, PayPal, and Zelle. Your use of those services is governed by their own terms and privacy policies. ZAAR is not responsible for the availability, content, security, or practices of any third-party service.

13. Copyright and DMCA

We respect intellectual-property rights and respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).

If you believe that content on the Service infringes your copyright, please send a written notice to contact@zaar.app with the subject line "DMCA Notice." Your notice must include:

an electronic or physical signature of the person authorized to act on behalf of the copyright owner;
a description of the copyrighted work you claim has been infringed;
a description of where the allegedly-infringing material is located on the Service, with enough detail to allow us to find it (for example, a URL);
your address, telephone number, and email address;
a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

We may remove or disable access to the material identified in a valid notice and notify the alleged infringer. The alleged infringer may submit a counter-notification that complies with 17 U.S.C. § 512(g)(3). We will terminate, in appropriate circumstances, the accounts of users we determine to be repeat infringers.

14. Suspension and termination

You may stop using the Service at any time. You may request deletion of your account by emailing contact@zaar.app from the email on file.

We may suspend or terminate your access to the Service, with or without notice, if:

you violate these Terms or any policy incorporated by reference;
we reasonably believe you have engaged in fraud, abuse, or activity that creates risk to ZAAR or to other users;
we are required to do so by law or by a binding order from a court or regulator; or
we discontinue the Service, in whole or in part.

The following provisions survive any termination of these Terms or your account: Sections 5 (Our intellectual property), 6 (Your Content — license grant for content already posted), 9 (Deals between users — release), 13 (Copyright and DMCA), 15 (Service availability), 16 (Disclaimers), 17 (Limitation of liability), 18 (Indemnification), 19 (Dispute resolution; binding individual arbitration), 20 (Governing law and venue), and 21 (General).

15. Service availability

The Service is offered "as is" and "as available." We may add, change, suspend, or remove features at any time, and we do not promise that the Service will be available, uninterrupted, secure, or error-free. We may schedule downtime for maintenance. ZAAR is in active development and may from time to time contain bugs or limitations.

16. Disclaimers

To the maximum extent permitted by applicable law:

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, statutory, or otherwise. ZAAR specifically disclaims all warranties of merchantability, fitness for a particular purpose, accuracy, title, non-infringement, and any warranties arising from a course of dealing or course of performance.
We make no warranties about other users, items, deals, payments, shipments, or third-party services. We do not authenticate items, verify identities, screen users, or guarantee that any deal will be completed or that any item will be as described.
We do not warrant that the Service will be uninterrupted, secure, accurate, or error-free, or that defects in the Service will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

17. Limitation of liability

To the maximum extent permitted by applicable law:

In no event will ZAAR (including its officers, directors, employees, contractors, agents, and licensors) be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost data, lost business, lost goodwill, or the cost of substitute goods or services, even if we have been advised of the possibility of such damages.
ZAAR's total aggregate liability arising out of or relating to these Terms or your use of the Service, whether in contract, tort (including negligence), strict liability, or otherwise, will not exceed the greater of (a) one hundred U.S. dollars (US$100) or (b) the amounts you paid to ZAAR in the twelve (12) months before the event giving rise to the claim.

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you. In such cases, ZAAR's liability is limited to the smallest amount permitted by law.

18. Indemnification

You will indemnify, defend, and hold harmless ZAAR (including its officers, directors, employees, contractors, agents, and licensors) from and against any and all claims, demands, suits, actions, judgments, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

your User Content;
your use or misuse of the Service;
your violation of these Terms or of any applicable law;
your violation of any right of another user or any third party (including intellectual-property, privacy, publicity, contract, or consumer-protection rights); or
any deal you participate in through the Service.

We may, at our option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense. You may not settle any matter without our prior written consent.

19. Dispute resolution; binding individual arbitration

Please read this section carefully. It affects your legal rights.

19.1 Informal resolution

Before initiating arbitration or any other formal proceeding, you and ZAAR agree to first try in good faith to resolve any dispute informally. Send a written notice of dispute to contact@zaar.app describing the nature and basis of the claim, the relief sought, and your contact information. If the dispute is not resolved within 60 days after the notice is received, either party may proceed to arbitration as described below.

19.2 Agreement to arbitrate

Except as described in Section 19.5 below, you and ZAAR agree that any dispute, claim, or controversy arising out of or relating to these Terms or to the Service, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory (each a "Dispute"), will be resolved by binding individual arbitration rather than in court.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The AAA's rules are available at adr.org. The arbitration will be conducted by a single neutral arbitrator. The seat of the arbitration is Florida, but the arbitrator may permit telephone or video hearings. The arbitrator will apply the law of the State of Florida (excluding its conflict-of-laws rules) and will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

If you are an individual consumer, ZAAR will pay all AAA filing, administrative, and arbitrator fees that exceed the cost you would have incurred to file a comparable claim in court, except where the arbitrator determines that your claim was frivolous or brought for an improper purpose.

19.3 Class-action and jury-trial waiver

You and ZAAR each waive any right to a trial by jury and any right to participate as a plaintiff or class member in any class, collective, consolidated, private-attorney-general, or representative action. The arbitrator may award relief only on an individual basis and may not award relief affecting any person other than you and ZAAR. If a court decides that this class-action waiver is unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) must be brought in court rather than in arbitration, and the rest of this Section 19 remains in effect.

19.4 Mass-arbitration provisions

If 25 or more claimants submit demands for arbitration against ZAAR through the same or coordinated counsel within a 90-day period, and the arbitrations raise substantially similar legal or factual issues, then you and ZAAR agree that the AAA's Mass Arbitration Supplementary Rules (or successor rules) will apply, that initial filings will be staged in batches, and that the parties will work in good faith with AAA on bellwether procedures to resolve the claims efficiently.

19.5 Exceptions

Notwithstanding the agreement to arbitrate:

either party may bring an individual action in small-claims court in the appropriate jurisdiction if the dispute qualifies;
either party may seek injunctive or other equitable relief in court to protect its intellectual property, confidential information, or to prevent unauthorized access to the Service; and
this Section does not preclude government regulators from bringing claims on your behalf.

19.6 30-day opt-out

You may opt out of this arbitration agreement by sending a written notice to contact@zaar.app with the subject line "Arbitration Opt-Out" within 30 days of the date you first accepted these Terms (or, if you have an existing account on the effective date above, within 30 days of that effective date). Your notice must include your full name, the email address associated with your account, and a clear statement that you do not wish to resolve disputes through arbitration. Opting out has no effect on any other part of these Terms.

19.7 Severability of this Section

If any provision of this Section 19 is found unenforceable, that provision will be severed and the remaining provisions of this Section 19 will remain in effect, except that if the class-action waiver in Section 19.3 is found unenforceable as to a particular claim or remedy, that claim or remedy must be brought in court as described in Section 19.3 and the rest of this Section 19 will not apply to that particular claim or remedy.

20. Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles, and by applicable federal laws of the United States including the Federal Arbitration Act. Subject to the arbitration agreement above, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida (including the U.S. District Court for the Middle District of Florida) for any claim that may be brought in court.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21. General

Entire agreement. These Terms (together with our Privacy Policy and any policies expressly incorporated by reference) are the entire agreement between you and ZAAR regarding the Service and supersede any prior agreements.
No waiver. Our failure to enforce any right or provision will not be a waiver of that right or provision.
Severability. If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, or to an affiliate.
Force majeure. We are not liable for any delay or failure to perform that is caused by events outside our reasonable control, including acts of God, natural disasters, war, civil unrest, government action, network failures, or outages at our subprocessors.
Notices. We may give notices to you by email (using the email address associated with your account), by posting on the Service, or by any other reasonable means. You may give notice to us by email to contact@zaar.app.
Electronic communications. You consent to receive notices, agreements, and other communications from us electronically, and you agree that those electronic communications satisfy any legal requirement that they be in writing.
Relationship of the parties. Nothing in these Terms creates any agency, partnership, joint venture, franchise, or employment relationship between you and ZAAR.
Headings. Section headings are for convenience only and have no legal effect.
Government users. If you are using the Service on behalf of a U.S. federal, state, or local government entity, your use is subject to additional restrictions and the Service is provided only as a "commercial item" as defined in 48 C.F.R. § 2.101.

22. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Effective" date above and, where appropriate, notify you by email or through a notice on the Service. If a change is material, we will give you reasonable advance notice. Your continued use of the Service after the updated Terms take effect constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service.

23. Contact us

Questions about these Terms? Contact us at contact@zaar.app.